Create a shipment for Cross-border orders

Categories

1. Steps to access the new shipment creation screen in Shipping
2. Create a new shipment
3. Import a Cross-border shipment

The Create Shipment function in the Shipment – Shipment Management section allows users to create a new shipment for transportation, with packages and products newly created during the shipment creation process.

To create a shipment with existing packages that were created earlier, shipments are classified into two types:

• Cross-border orders
• Domestic orders

There are 5 ways to create a new shipment:

Method 1: Access the Create Shipping Order section in Manage Ready-to-Ship Packages under Fulfillment – Package Management.

Method 2: For orders where the administrator purchases on behalf of the customer, the shipment will be created from the SKU/Owner → Inventory → Manage Inventory → Inventory screen in the Commerce Layer app.

Method 3: Create the shipment from the Storefront under the customer’s Orders, Packages, Shipments sections (this screen is designed differently for each storefront).

Method 4: Create directly from the Shipment screen in Ship4P.

Method 5: Import shipments from the Shipment screen in Ship4P.

This section will guide you through creating a new shipment using Method 4 and Method 5.

1. Steps to access the new shipment creation screen

To access the new shipment creation screen using Method 4 or Method 5, follow these steps:

2. Create a new shipment

Creating a shipment involves three main steps:

• Step 1: Configure the address
• Step 2: Configure the package
• Step 3: Configure service fees and shipping fees

Follow the on-screen instructions:

Note: You can only add products up to the package quantity limit set in advance (Package limit settings). Once the limit is reached, the Add Item button will be disabled.
If your goods have special characteristics, you can select the relevant options to notify the warehouse when the goods arrive or when shipping.

Special characteristics include:

• High value: High-value goods
• Fragile: Fragile items
• Monolithic: Single-piece/monolithic items
• Oversized: Oversized goods
• Liquid: Liquids
• Magnetic, Battery: Magnetic items or batteries
• Invoice: Invoice documents
• Certificate: Certificates
• Personal papers: Personal documents
• Bidding documents: Bidding/auction documents

Once the shipment is successfully created, the system will redirect the user to the All Shipments Management screen. The new shipment will be added to the list with the status Shipment Generated.

3. Import a Cross-border shipment

To import a Cross-border shipment into the system, follow these steps:

Updated on: 14/08/2025