Question 1

Intro to IchibaOne Platform

Accepted Answer

Welcome to IchibaOne Platform! Whether you're starting a new business or moving an existing business to IchibaOne, you can find out more here.

After registering for a free trial, follow the initial setup guide to use the Ichiba App. The guide features step-by-step tutorials for the main tasks that you need to complete before you start selling. In addition to the initial setup guide, you can print the setup checklist to track your progress.

If you are moving your store to Shopify, start your store migration today.

Question 2

[March 17, 2025 - March 24, 2025] Weekly Update Notification

Accepted Answer

Hello,

Thank you for being with Ichiba. We would like to inform you about some new updates for the software products in the Ichiba ecosystem. These updates include new features, upgraded functions, and any bugs that have been fixed (if applicable):

Commerce Layer New Features Released, Bug Fixes:

Fixed issue with Payme payments (due to Chilkat encryption library trial license expiration)
Fixed issue with subscription purchases (due to pushdown query error when creating invoices)
Fixed API not displaying manual point top-up transactions (missing filter parameter for multiple payment methods)
Hotfix for loyalty: Displayed cashback transaction creation date when exporting transaction list
Fixed handling of bundle inventory
Fixed cancellation flow for packages to WMS
Automatically confirmed orders and created shipments according to auto-purchase configuration
Fixed creating SO/PO from Excel
Optimized PO list queries
Updated order management filters
Fixed shipment label printing
Fixed automatic product creation flow to WMS
Fixed handling of return order inventory
Fixed handling of skipped status from marketplaces
Converted units according to market/warehouse when confirming package/shipment information; fixed logic for weight, size, and box suggestions for packages
Recorded costs for Shopee, Tiktok orders
Added logic/fixed bugs for auto-purchasing from Mercari, Taobao, 1688
Recorded pre-promotion price for cross-border order

Question 3

[March 24, 2025 - March 30, 2025] Weekly Update Notification

Accepted Answer

Hello,

Thank you for being with Ichiba. We would like to inform you about some new updates for the software products in the Ichiba ecosystem. These updates include new features, upgraded functions, and any bugs that have been fixed (if applicable):

Commerce Layer New Features Released, Bug Fixes:

Updated display of IR code and FBE label in ASN
Added "Regenerate IR" button on ASN
Updated order processing for multi-warehouse shops with multiple networks
Optimized interface, displaying smaller content
Displayed favicon & meta title according to the app
Displayed preview
Fixed pagination issue and automatic reload on inventory screen

Storefront New Features Released, Bug Fixes:

Added last mile carrier feature
Added fallback URL for images
Added UI refactor for last mile carrier
Disabled last mile carrier feature

Ship4P New Features Released, Bug Fixes:

Retrieved exchange rate for efex Epacket and PCS Epacket (Converted Vietnamese Dong to USD when connecting to HPWCARGO)

Integration API New Features Released, Bug Fixes:

Received webhook from Pandapon to send data to Kafka ichiba-integration-pandapon-webhook-message-topic
Updated to check for null on parameters AsnCode and InboundNumber in WmsEfexInboundTopicEventConsumer

OMS New Features Released, Bug Fixes:

Added Purchasing status on PO interface
Received data from topic `ichiba-integr

Question 4

[February 3, 2025 - February 9, 2025] Weekly Update Notification

Accepted Answer

Hello, Thank you for being with Ichiba. We would like to inform you about some new updates for the software products in the Ichiba ecosystem. These updates include new features, upgraded functions, and any bugs that have been fixed (if applicable):

1. Super App Org.ichiba.net:

New Features Released:

Updated auto-create workspace using the new workspace
Updated filter conditions for "should look"

2. Ship 4P

New Features Released:

Hotfix for updating API to retrieve labels from SPX
Hotfix for GHN: Expecting int for dimension
Hotfix for updating quantity for SPX

3. Commerce Layer

New Features Released:

Updated product link to WMS by merchant + product synchronization flow + product mapping when creating IR/OR.
Sent product dimensions and units to WMS.
Updated inventory screen by package.
Assigned shipping unit code when auto-purchasing Ship4P labels for Tiktok Seller_delivery orders.
Added auto-purchase labels via Ship4P for Shopify orders.
Updated tracking sending flow to Tiktok.
Updated PO export file.
Updated logic for inventory handling by package upon order status change.
Updated invoice handling for PO Authorized.
Updated synchronization information for AMZ orders.
Updated Purchase Authorization configuration function.
Updated auto-purchase logic: if inventory exists, do not reassign.
Assigned ProductId and variantId to order packages when linked to products.
In the Source-Crawler section, renamed the followi

Question 5

[April 28, 2025 - April 29, 2025] Weekly Update Notification

Accepted Answer

Hello,

Thank you for being with Ichiba. We would like to inform you about some new updates for the software products in the Ichiba ecosystem. These updates include new features, upgraded functions, and any bugs that have been fixed (if applicable):

Commerce Layer New Features Released, Bug Fixes:

Updated address form with US state
Updated UI version
Fixed design system bug, axios base parameter
Integration:
Updated logic for retrieving order costs from platforms: Shopee, TikTok
Fixed bugs and updated communication model with WMS
SLA for order processing
Express orders
Updated API for Customer Team: Store Management, Store OAuth
Updated configuration for PO
Fixed bugs and updated Pandapon webhook
Fixed mapping of address stateName in orders
Order Management:
Updated and stored order costs, SLA from Shopee, TikTok
Added customer team data
SO: Order management, order creation
PO: Order management, order creation
Fixed bugs in bulk label generation from platforms
Updated communication model with WMS
Updated current inventory UI
Updated Excel export templates: SO, PO, ASN
Fixed bugs in inventory handling during order operations
Updated address form
Updated API to get location
Updated API for state: For US addresses, added s

Question 6

[May 19, 2025 -May 25, 2025] Weekly Update Notification

Accepted Answer

Dear Customers, Thank you for continuing to accompany Ichiba. We would like to inform you of some recent updates across the software products in the Ichiba ecosystem. These updates include newly released features, enhancements to existing functionalities, and bug fixes (if any), as outlined below:

Commerce Layer

New Features Released:

Hotfix for "Buy Now" auction error when using cashback vouchers
Integrated Yahoo Auction API
Created/Updated shipment status for ship4pv2
Fixed bug in handling order status updates from marketplaces
Enabled booking adjustments from the current inventory screen
Updated order dropship processing and dropship connection
Updated UI/UX for FBE connection flow

Payment

New Features Released:

Hotfix: bypass merchant account validation when user has enough points to pay
Hotfix: incorrect parameter in CancelPaymentIntentCommand
Hotfix: hide BIDV and MSB payment methods
Enabled Bank Transfer method for checkout
Updated accounting module
WalletService: fixed exception when running RedeemPromotionsAsync
ForwardTokenHttpMessageDelegateHandler: do not forward headers if they already exist
Fix: updated model and message sync for orders
Partial refund by invoice
Added API to manually create invoice on Happy

Storefront

New Features Released:

Updated meta tag for Janbox US
Hotfix: use only bank transfer and point payment methods
Hotfix: added deposit shortcut to point compon

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