Overview of the Order Management

Overview of Order Management

The Order Management feature in Commerce Layer allows businesses to track and process the entire workflow, from order placement to delivery. The system supports centralized order management across multiple sales channels, real-time data synchronization, and automatic order status updates.

In addition, it integrates with shipping providers, enabling you to:

• Generate shipping labels
• Track shipments
• Handle returns efficiently

This helps improve customer experience and optimize operational performance.

Using the Orders Section

With the Orders section, you can:

1. Create and manage order lists, including:

• Standard Sales Orders
• Cross-Border Orders
• Search, filter, and additional actions
• Import/Export orders and synchronize them with the system
• Update order statuses

2. Manage order shipments
3. Manage returned orders

Accessing the Order Management Section

To access the Order Management section, follow these steps:

Updated on: 18/08/2025